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At RefundLab Tax, we are committed to making our website accessible to everyone, including individuals with disabilities. We strive to ensure that all visitors can access the same information, services, and opportunities with ease and enjoy a seamless browsing experience.

Accessibility Statement

Web accessibility means creating a digital environment that allows all users, including those with disabilities, to perceive, understand, navigate, and interact with our website. It involves removing barriers that prevent interaction with, or access to websites, by people with disabilities.

What web accessibility means to us

We have designed our website in accordance with WCAG 2.1 guidelines to meet Level AA standards of accessibility. Our site's content is compatible with assistive technologies, ensuring a seamless experience for users who rely on screen readers, keyboard navigation, or other assistive devices. Our efforts include:

Our approach to web accessibility

In addition to our digital efforts, we are continuously improving accessibility at our physical locations. Our facilities are equipped with various accessibility arrangements, including designated parking, wheelchair ramps, and other accommodations to ensure a welcoming environment for all visitors.

    Your feedback is important to us. If you encounter any accessibility barriers on our website or have any suggestions for improvement, please contact our accessibility coordinator:

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility at RefundLab Tax

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Get in touch

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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